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Consumers in darkness for days as Kenya Power token system fails

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Some retail power consumers have begun receiving their Kenya Power electricity tokens after days of an outage of the service that left many stranded, in the dark and counting losses. Those who are yet to buy and are in need have been asked to buy tokens from KPLC banking halls countrywide as the firm works to resolve the delays.

Kenya Power’s token generation system went down at the weekend leaving consumers unable to get token numbers despite their payments going through, leaving some in darkness fore close to 3 days.

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